
Refund and Returns Policy
Effective Date: November 29, 2024
At ShieldPlusInsure.click, we want you to be completely satisfied with your luxury watch purchase. If for any reason you are not satisfied, we offer a straightforward refund and returns process.
1. Returns and Exchanges
You can return or exchange your watch within 30 days of the purchase date. To be eligible for a return, the watch must be in new, unused condition, with all original packaging, tags, and documentation intact.
2. Process for Returns
To initiate a return, please contact us at info@shieldplusinsure.click with your order number and reason for return. Once approved, we will provide instructions on how to return the item. Return shipping costs are the responsibility of the customer, unless the item is defective or damaged upon receipt.
3. Refunds
Once we receive the returned item, we will inspect it to ensure it meets our return criteria. If approved, a refund will be issued to your original payment method within 7-10 business days.
4. Non-returnable Items
Certain items, such as watches that have been customized or engraved, may not be eligible for return unless defective or damaged.
Contact Us
If you have any questions about our refund and returns policy or need assistance, please contact us:
Street: 341 NE Wedgewood Ct, Camas, Washington (WA), 98607
Phone number: (360) 210-4522
Email: info@shieldplusinsure.click
Website: shieldplusinsure.click